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Mark



Quarantine Birthday Bundles

Encourage customers to make quarantine birthdays special with gift bundles.


HOW + WHY IT WORKS
People often turn to browsing or employee assistance in-store to identify gift ideas, so offer special bundles and gift assistance instead. Partner with other local businesses to offer curated baskets straight to customers' doors.

EXAMPLE
Chicago gift shop La De Da offers personalized recommendations for gifts. The company asks customers to complete a Google Form, mimicking the kinds of questions the owner would ask when a customer walks into the store. From there, the owner can work with the customer virtually to find the perfect gift.
RESOURCES TO MAKE IT HAPPEN Google Forms offers an easy, free service for quickly setting up a variety of bespoke forms.

Image source Etsy

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Mark

The information contained herein is provided for general informational purposes only and does not create a professional or advisory relationship. It is provided without warranty or assurance of any kind © Copyright 2020 Capgemini America, Inc.